Insurance
Please call our office for pricing and prepaid packages. We will be happy to explain how we might be able to bill your insurance, and if not, what costs are involved for you. Your full payment is collected at time of visit by cash, check, an HSA, or credit card.
Prepaid packages: You can save by the bundle. If you don’t have insurance coverage, our office offers prepaid packages of 4 or 10 visits. You will save 15-20% depending on which package you choose. If you decide to discontinue treatment at any time, our office has a refund policy in place for the unused credit from the packages.
First, contact your insurance provider to see what your plan covers. We are currently contracted with Cigna. For all other insurance providers, your visits would be processed out-of-network. The next step would be to send a message or call our office at 650-468-3636. They can help answer any additional questions you may have, and set you up with an appointment.
Here’s a list of the questions to ask when you call your insurance company. They will help you get a better idea of whether you have coverage and if so, what coverage you have:
1. Does my insurance plan cover out-of-network acupuncture?
2. Is there a deductible? If so, how much?
3. How much treatment will be covered by my insurance plan?
4. How many acupuncture visits am I allowed each year?
It depends on which plan you have. PPOs typically cover from 20-80%. Because plans vary so much, however, it is essential that you call your provider and verify exact amounts so that you know what to expect.
If you have additional questions about billing, please submit your questions and our office will be happy to get back to you. To book your appointment online, please click here.